Shipping policy
Shipping Policy for Kou Nani
1. Order Processing Time
All orders are processed within [1–3] business days (Monday to Saturday, excluding holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
All orders are processed within [1–3] business days (Monday to Saturday, excluding holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
- Order Cut-off Time: 11:00 PM EST. Orders placed after this time will be processed the following business day.
2. Shipping Rates and Estimates
We offer the following shipping options for customers in the United States:
We offer the following shipping options for customers in the United States:
- Standard Shipping: Rates are calculated per order and shipped via USPS Ground Advantage. (Deliveries in [3–7] business days).
3. International Shipping
We currently do not offer International Shipping
We currently do not offer International Shipping
4. How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
5. Shipping to P.O. Boxes
We ship to P.O. boxes.
We ship to P.O. boxes.
6. Contact Us
If you have any further questions, please contact us at customerkokua@kounani.com.
If you have any further questions, please contact us at customerkokua@kounani.com.